Payment Methods
For all buyers, we accept payment using PayPal and the following Credit Cards: Visa, MasterCard, American Express, and Discover. If our credit card processor will not approve a payment, we will not accept it. No checks or money orders.
We would love to speak with you “live” to help you with a purchase decision, or just to answer questions about a work. Please call the phone number on the bottom of each page. If we are out temporarily, will answer messages as soon as we can. You can send an email to us; the email address appears at the bottom of each page.
Shipping Policy
We always pack well for protection. As collector’s we have been disappointed by opening a shipment of art, only to realize it was damaged due to poor packing. We do not want you to have this experience. We also ship every piece of art insured for the purchase price just in case.
Shipping Methods
Standard shipping times are 5-7 days to anywhere in the continental U.S. We ship using Federal Express, UPS, DHL, or U.S. Post Office. For items advertised as “free shipping”, we usually use UPS Ground. We can use your preferred shipping, sometimes for an additional charge. We can also expedite shipments for an additional charge.
Returns
We only sell what we know. But if we ever make a mistake, you can return the piece for a full refund. To avoid confusion, you must have a professional art dealer (such as a member of the IFPDA) state in writing that the piece is not as described in the COA. Returns must be approved by us in advance in writing (US mail or email). You must notify us of the intent to return the item within 14 days of delivery. The item returned must be the exact same item as originally shipped by us to the buyer, be returned by the buyer in exactly the same condition and frame (if sold framed) as it left us, and be in the original or better shipping container. The item must be insured by the buyer for the original purchase amount. The buyer pays for return shipping and insurance. Refund will be generated 3 days after the item arrives, is inspected, and is found to meet the all of the above conditions. Refunds are executed using the same method that was used for payment.
Returns due to change of mind must be approved by us in advance in writing (US mail or email) and are subject to a 20% restocking fee to cover PayPal/credit card fees on the original charge and on the refund, our packing materials and time, and our handling. The item returned must be the exact same item as originally shipped by us to the buyer, be returned by the buyer in exactly the same condition as it left us, and be in the original or better shipping container. The item must be insured by the buyer for the original purchase amount. Refund will be generated 3 days after the item arrives, is inspected, and is found to meet the all of the above conditions.